Tufts Medical Center
Boston, MA
Department::Obstetrics & Gynecology
Schedule:Full-Time Regular
Shift:Day shift
Grade:6
Hours:8:30am-5:00pm; M-F; 40hrs/wk
Job Details:
High school diploma or equivalent is required
1-2 years experience is required
Experience is required
The Patient Service Coordinator performs a variety of clerical and administrative duties for a medical and/or clinic office, including greeting patients; scheduling appointments, tests and procedures; obtains and verifies insurance, pre-certification and referral information. Schedules interpreter services as needed. Answers phones, takes messages and assists patients and families; acts as liaison with Patient Accounts to track payments and investigate billing discrepancies.
Requirements include:
* Strong interpersonal and customer service skills
* Strong organizational skills and ability to multi-task essential.
* Excellent communication skills, both written and verbal, as well as the ability to read and write in English required.
* Computer literacy required including familiarity with word processing programs and electronic spreadsheets. Able to learn new computer programs and applications and to use the hospital order entry data system, SMS and other Tufts Medical Center network programs.
* High School diploma and specialized training in business office skills.
* 1 2 years' medical office experience.
