Dana-Farber Cancer Institute
Located in Boston, MA, Dana Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
TheDepartment of Pediatric Oncology serves chiildren with cancer. The Clinical Administrative Support Specialist (CASS)schedules complex multi-disciplinary appointments, may greet patients, may manage the patient flow and completes some clerical work. The CASS serves as a vital communication link between patients, families, visitors and staff. He/she assists with the coordination of support activities that contribute to the smooth operation of the clinical area. The Clinical Administrative Support Specialist actively contributes to the Quality Assessment and Improvement program. The position requires demonstrated organizational skills with attention to detail, thoroughness, practical decision-making, excellent communication skills, excellent customer service skills and a commitment to team work. Indirect patient care activities support efficient clinic operations and may include ordering and stocking of patient education materials. The Mission, Vision and Core Values of the Dana-Farber Cancer Institute are incorporated into all areas of practice.