Dana-Farber Cancer Institute
Located in Boston, Dana Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow’s physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
The Clinical Administrative Support Specialist will be the New Patient Coordinator for Multiple Myeloma. This position focuses on coordination and logistical support for new patients coming to be evaluated by clinicians in the Division of Hematologic Malignancies, serving patients with Multiple Myeloma and providing cross-coverage support for patients with Lymphoma, Leukemia and patients undergoing stem cell transplantation. Duties include responding to initial telephone inquiries, providing information about the programs and services available at DFCI/BWH, assisting with the identification of a physician if necessary, pre-registration, setting up appointments, arranging for prior medical records and diagnostic materials to be evaluated at DFCI or BWH, providing new patients with information packets, assisting with coordinating communication among involved clinicians and support staff and entering information into new patient databases. In addition, this position is responsible for assisting with the management of practice schedules, appropriately distributing new patient appointments among available physicians, triaging patients with different diseases, notifying nurse practitioners and fellows as needed, and preparing any necessary correspondence. Will be expected to participate in quality and process improvement initiatives. Training and mentorship will be provided initially and on an ongoing basis.
Bachelors degree or other significant administrative training preferred. Some previous clinical administrative experience preferred, preferably in an academic or medical practice setting. Demonstrated ability to work effectively in a team or work-group setting highly preferred. Excellent command of English language reading, writing, and speaking skills expected, and multi-lingual skills especially welcome
full time, 40 hours per week