Clin Admin Support Specialist

Dana-Farber Cancer Institute
Boston

Job Description

Job ID: 22878
Date Posted: 08/29/2012
Location: Yawkey Center for Cancer Care
Job Family: Administration
Full/Part Time: Full-Time
Regular/Temporary: Regular
FLSA Status: Nonexempt

Job Summary

Located in Boston, Dana Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Dana-Farber Cancer Institute is an Affirmation Action/Equal Opportunity Employer - committed to diversity and inclusion in our workforce.

Clinical Administrative Support Specialist:

• In addition to those duties listed under the Clinical Administrative Support Associate; the following tasks may be included:
• May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials.
• Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.
• Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated.
• Participates in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed.
• Prepares open and close provider schedules and handles daily schedule changes.
• Conduct slide submission as needed.
• Performs past-pending reconciliations.
• Enters data into patient care related databases.
• May be responsible for mini-registrations, insurance verification and clinical intake for new patients.
• May be required to perform other duties as required by the clinical practice support team.
• Prepares new patient report for new patient conference as needed.
• Prepares disease specific reports as needed.

Clinical Administrative Support Specialist cont'd.

• Prepares complex documents, processes disability forms, prescription plan refill processing or other patient care forms.
• May review protocol documents and generate scheduling templates for all protocols and necessary revisions for protocol amendments.
• Arranges clinical conferences and travel arrangements as necessary.
• Prepares clinical conference presentations under direction of presenter as needed.