Job ID: 22878 Date Posted: 08/29/2012 Location: Yawkey Center for Cancer Care Job Family: Administration Full/Part Time: Full-Time Regular/Temporary: Regular FLSA Status: Nonexempt
Located in Boston, Dana Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Dana-Farber Cancer Institute is an Affirmation Action/Equal Opportunity Employer - committed to diversity and inclusion in our workforce.
Clinical Administrative Support Specialist:
In addition to those duties listed under the Clinical Administrative Support Associate; the following tasks may be included:
May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials.
Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.
Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated.
Participates in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed.
Prepares open and close provider schedules and handles daily schedule changes.
Conduct slide submission as needed.
Performs past-pending reconciliations.
Enters data into patient care related databases.
May be responsible for mini-registrations, insurance verification and clinical intake for new patients.
May be required to perform other duties as required by the clinical practice support team.
Prepares new patient report for new patient conference as needed.
Prepares disease specific reports as needed.
Clinical Administrative Support Specialist cont'd.
Prepares complex documents, processes disability forms, prescription plan refill processing or other patient care forms.
May review protocol documents and generate scheduling templates for all protocols and necessary revisions for protocol amendments.
Arranges clinical conferences and travel arrangements as necessary.
Prepares clinical conference presentations under direction of presenter as needed.
Clinical Administrative Support Specialist: Associate's degree and/or 2-4 years equivalent experience required. Bachelor's degree preferred. Experience working in a medical or customer service setting preferred. Knowledge of medical terminology preferred