Dana-Farber Cancer Institute
Located in Boston, Dana Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow’s physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
This position is responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, technical supervisors, technical staff, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care.
PRIMARY DUTIES AND RESPONSIBILITIES:
Clinical Administrative Support Associate:
Clinical Administrative Support Associate: Ability to multi-task and function as an integral member of the team. Excellent verbal and written communication skills required. Excellent computer, customer service and problem solving skills required. Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed.
Clinical Administrative Support Associate: Associates degree and/or 0-2 years equivalent experience preferred. Experience working in a medical or customer service setting preferred. Knowledge of medical terminology preferred.
M-F 11:30 -8p