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Admin Support Specialist I, Division of Patient and Family Programs

Dana-Farber Cancer Institute
Boston

Job Description

Job ID: 22808
Date Posted: 08/07/2012
Location: Shields Warren
Job Family: Administration
Full/Part Time: Full-Time
Regular/Temporary: Regular
FLSA Status: Exempt

Job Summary

Located in Boston, Dana Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

The Administrative Specialist in the Division of Patient and Family Programs provides general administrative assistance, project support, and office management for programs within the division with an emphasis on integrative therapies. The Division is comprised of the Zakim Center for Integrative Therapies and theShapiro Center for Patient and Families. Reporting to the Director of Business Practices and Integrative Therapies, the Administrative Specialist provides support for various tasks, programs, and projects as assigned by the director. He/she will assume responsibility for coordinating operations for meetings, group classes, workshops, conferences, fundraising activities and special events including: reserving rooms, room set-up, registration, A/V equipment, dietary arrangements, and mailings, attendance records, and evaluations. He/she will be responsible for general office management duties including program material revisions and organization, supply and equipment maintenance, photocopying, filing, and assisting with special projects. Other duties include responding to patient, staff, and community inquiries by email or phone, scheduling and coordinating tours, managing the main phone line, inputting, submitting and maintaining accurate records/files, paper and electronic, in accordance with policy and confidentiality guidelines, processing all invoices and assisting with other financial needs, maintaining up-to-date email, contact, and personnel information such as licenses, managing logistical details of integrative therapies programs, project and data management assistance, creating and generating summary reports for program/project management and correspondence with donors and other key stakeholders, and drafting correspondence and ensuring proper acknowledgement of donations. The scope of this role includes support for clinicians and staff working in ambulatory adult and pediatrics at DFCI primarily, coordination with BWH and CHB inpatient oncology for division services offered there, and linkages with DFCI Satellites. This position may supervise volunteers, students, and interns.



Job Qualifications

Minimum of 3-5 years relevant experience working in a medical orhospitalsetting or comparablebusiness environment is preferred. Demonstrated ability to draft correspondence and have exemplary oral and written communication skills. Advanced computer skills are required. A certain degree of creativity and latitude is required and relies on experience and judgment to plan and accomplish goals.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:



Schedule

SCHEDULE:

Mon-Fri 10am-6:30pm. Schedule may vary depending on program needs.


Employment Type

Full-Time

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