Director of Nursing Services Emergency Department

Boston Medical Center

Job Description

Primary function is to plan, direct, coordinate, control, monitor and evaluate the operation and activities of the assigned nursing department. Works in conjunction across multiple disciplines to evaluate and assess nursing practice and operations to develop and implement processes for improvement. Problem solves issues and liaisons with the other nursing directors to maintain continuity and create standardization of operations. Builds relationships and collaborates with other departmental leaders. Oversees and is responsible for all day- to -day activities of the department. Responsible for the operations, management, administrative, human resources, and financial activities of the department.
The incumbent will possess extensive operational leadership experience within complex healthcare environments, a proven track record in improving the patient experience, strategic leadership background with diverse workforces, experience and success as an executive change agent , and accomplishments in developing and implementing a vision for strategic nursing support operations.


Bachelor's degree in Nursing and Master's or equivalent experience in Healthcare Administration or Nursing.
Current RN License.
Minimum of 5 years Nursing Leadership experience required, experience with nursing supervision and nursing leadership preferred.
Experience in a Level 1 Trama ED preferred.
Long range program planning that involves complex decision-making tasks and quality improvement/risk management.
Demonstrated leadership, success, and adaptability.
Demonstrated ability to lead change and innovation
Demonstrated ability to execute on operational deliverables to include development of goals and provide ongoing updates of improvement
Demonstrates the ability to set priorities
Demonstrated ability to solve operational problems that directly impact patient satisfaction
Ability to mange multiple operational teams
Consult with Senior management team to identify new strategies and programs
Lead and develop people, fostering teamwork
Ability to manage budgets for multiple departments
Expert interpersonal and communication skills.
Proficient with standard Microsoft programs (i.e. MS Word, Excel, PowerPoint, Outlook) and web browsers.

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