Manager of Transplant Services, RN - Baystate Medical Center

Baystate Health

Job Description

About Baystate Health

Baystate Health (BH), one of New Englands largest healthcare systems with more than 10,000 employees and 1,200 medical staff members, serves a population of nearly 750,000 in western Massachusetts. The health system is recognized for excellence on a national level, and has been named as one of the Top 100 Integrated Delivery Systems for the past ten years and was recently named a Top 15 health system, nationwide, by Thompson, Reuters. Based in Springfield, Massachusetts, the System contains three member hospitals Baystate Medical Center in Springfield, including Baystate Medical Center Childrens Hospital; Baystate Franklin Medical Center in Greenfield; and Baystate Mary Lane Hospital in Ware. Baystate Medical Practices (BMP) is a 450-physician multispecialty group comprised of the academic faculty and a network of office-based primary care physicians and specialists throughout the region. Other entities include Baystate Visiting Nurse Association & Hospice, BH Ambulance, Baystate Infusion & Respiratory Services, and Health New England, a 110,000 member HMO. This very successful health system is solid financially and generates annual net revenue of $1.5 billion.

The academic flagship hospital, Baystate Medical Center (BMC) in Springfield, plays a critical role in meeting the healthcare needs of residents throughout western New England. With 716-licensed beds, 6,600 employees, and a $750 million operating budget, BMC is the regions only tertiary care referral medical center, Level III Neonatal Intensive Care Unit, and Level I Trauma Center. BMC was recently named a Top 40 Hospital by the Leapfrog Group and was designated a Distinguished Performer by Premier in recognition of advances the institution has made in healthcare quality and safety. BMC achieved Magnet designation in nursing in 2006 and was re-designated in 2010. Baystate serves as a regional resource for specialty medical care and research, while providing comprehensive primary medical services to the community.

Baystate Medical Center has major programs in post graduate medical education with residencies in pediatrics, medicine-pediatrics, medicine, surgery, OB/GYN, radiology, pathology, psychiatry, anesthesiology, and emergency medicine, along with 11 fellowship programs. These programs train more than 300 residents and fellows each year. Baystate Medical Center is also a major site for medical student education and serves as the western campus of the Tufts University School of Medicine.


Looking for a rewarding career to grow a renal transplant program while having the support a highly skilled staff and hospital system?

As the Manager of Transplant Services, you will be leading a small, highly skilled, competent team with over 25 years combined experience with current efficient and effective processes. As an empowering leader, you will have the chance to manage the Kidney Transplant Program as well as utilize your clinical skills and passion by engaging with patients and staff on day-to-day operations.

Why Us?
The innovative program has a robust living donor program and is active in the National Kidney Paired Exchange Program. This year the program is developing a peer mentoring process for potential recipients and living donors.

The Kidney transplant program has a volume of 30 40 adult and pediatric transplants per year. Each potential recipient or living donor is followed and guided by a pre-transplant coordinator throughout the entire work-up process.

The program has a strong collaborative relationship with community dialysis facilities and nephrologists. Patients are followed by a dedicated post-transplant coordinator for their first year with a total of 1100 follow up visits annually.

You will also have the opportunity,

Monitor the day to day out-patient operations and incorporate delegation and problem solving techniques to maintain patient and staff workflow.
Prepare annual budget for the program and account for monthly variance reports during fiscal year
Stay up-to-date and adhere to current additions or changes implemented by CMS and the Organ Procurement and Transplant Network (OPTN). Attend United Network of Organ Sharing (UNOS) Region I biannual meetings.
Collaborate with the in-patient educators to adequately train and maintain the competencies of staff caring for our patient population.
Work cooperatively with the managed care department and Medicare cost report team to manage the organ acquisition cost center.
Develop and maintain monitors, statistics and tracking tools to support a robust Quality Assurance Performance Improvement program.
Provides coverage, per staffing needs, of the clinical areas (follow-up clinic; in-pt. rounds). Rotate on-call duties for organ offers.
Facilitate and document patient selection meetings with the multidisciplinary team members.

The program has an operating budget of $1,690,000, and produces net revenue of $1,400,000 with 5.8 FTEs.


You will need:

Bachelors degree in nursing, or a Bachelors degree and currently matriculate into a BSN or MSN program. MSN is preferred.
A minimum of 3 years clinical and management with a minimum of 2 years in renal or transplant administration is preferred.
Licensed RN in state of MA, CNN or CCTC preferred.
Excellent communication; confidence in leadership; ability to engage employees; excellent interpersonal skills with all individuals that interact with the transplant program
Ability to set and execute strategy for program growth and financial Acumen.
Ability to develop and implement performance improvement programs and processes.
Familiarity with the renal transplant community.
Flexibility with schedule.

Area Information

Nestled in the beautiful Connecticut River Valley, western Massachusetts boasts a superb mix of arts and culture, from theater and art galleries to museums, historic homes and world-class arts, including dance and fine crafts. We also neighbor the charming towns that are home to The Five Colleges Consortium which are some of the leading colleges in the nation. For the sporting types, our region has an amazing range of activities like snowboarding, skiing, biking, hiking, mountain climbing, rafting, canoeing and golfing. The unique and warm culture matched with our remarkable setting makes Western Mass a great place to live and work.

How to Apply

Please submit your application via the internet. If you wish to apply in person you can come to the following locations and submit an on-line application:

Baystate Health
280 Chestnut Street
Springfield, MA

Baystate Mary Lane Hospital
85 South Street
Ware, MA

Baystate Franklin Medical Center
164 High Street
Greenfield, MA

Equal Employment Opportunity

Baystate Health is an equal opportunity employer committed to an inclusive and diverse workforce. Baystate Health recruits, hires, promotes and transfers qualified persons into all job classifications without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability, or military status. Baystate Health, in all its employment actions, also takes affirmative action to achieve prompt and full utilization at all levels and in all segments of the work force of minorities, women, Vietnam-era or disabled veterans, and disabled individuals.

Employment Type




Apply Save