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Emergency Department Coordinator

Beth Israel Deaconess Hospital - Plymouth
Plymouth

Job Description

- High school diploma or equivalent is required
- Customer service skills are required
- Experience is preferred

Duties/Responsibilities

Maintenance of E.D. medical record, including review for completeness, entering charges, departing chart and distributing, entering data into computer, assembling files and performing discharge analysis of records.

Unit receptionist responsibilities: maintain telephone log, greet and assist visitors, specimen delivery, mail distribution and booking of elective procedures.

Responsible for all clerical duties in the E.D.

Responsible for transcription of and entering of physician orders via computer; transcription of medication orders.

Maintaining proper inventory of office supplies, forms and equipment, including ordering and restocking for the department.

Assembly of charts, admission packets and other assigned projects.

Review documentation for accuracy, including charging for services and verifying with caregivers, as required; entering charges or revisions into the computer system.

Using proper etiquette and speed, answers multiple telephones, interacting professionally with caller to meet callers' needs.

Documents workflow accurately and efficiently, including maintenance of logs and other statistical databases.

Coordinate the securing of ambulances, helicopter transport and other transportation services by relaying complete and accurate information in a timely fashion; follows through as need to ensure quick transport.

Respond to clinical and support directives to make calls, secure resources, transport specimens and other items.

Assist Patient Access Representative, when needed, so patient is effectively registered.

It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.

Education/Experience Required

Apply critical thinking skills while working independently; ability to remain calm, focused and efficient in a high stress critical care environment.

Successful completion of a medical terminology course.

Demonstrated ability to maintain an organized environment.

Demonstrated computer ability; knowledge of Meditech order entry, charge and order screens.

Demonstrated professional verbal and written communication skills.

Must have legible handwriting.

Ability to multi-task and maintain quick pace as part of regular routine while maintaining positive, enthusiastic attitude and relationships with others.

Ability to type at 35 WPM.

High School Diploma or equivalent is required

Employment Type

Per Diem

Schedule

Per Diem; Various Shifts based on departmental needs

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