This position is responsible for providing services of both a technical and non-technical nature in the laboratory service areas. Works with considerable independence to perform routine and complex laboratory tests in all assigned departments of the clinical laboratory to provide physicians with rapid and accurate laboratory test results.
Follows established procedures to perform all lab tests (including all levels of complexity as defined by CLIA) to obtain data for use in the diagnosis and treatment of disease.
Employee will be cross-trained and competent to perform in multiple areas / disciplines of the lab. Employee seeks out areas that need assistance when the volume of testing in their assigned area is minimal or tasks are completed.
Assesses acceptability of specimens for analysis and maintains integrity of the specimens throughout the entire testing process.
Performs set up on all laboratory equipment, instruments and apparatus required for specific laboratory testing. Performs routine cleaning and preventative maintenance to ensure continued functioning of equipment. Documents all maintenance procedures performed in a timely and accurate manner.
Operates all laboratory equipment per standard operating procedures to ensure accurate patient test results.
Performs basic troubleshooting, repair, and modification of a wide range of complex instrumentation in assigned laboratory areas.
Performs calibration procedures on instrumentation per departmental procedures in an accurate and timely manner.
Adheres to the established quality control policies and procedures in order to guarantee the reliability of data.
Informs the appropriate supervisor or designee of unusual or unexpected test results after verification and accessing validity of the original test results.
Recognizes critical and /or life threatening results and notifies the appropriate clinical personnel per hospital policy.
Assists with the resolution of procedural problems encountered in the daily workload; notifies the supervisor of unusual or recurring problems. Appropriately documents all actions taken.
Maintains all records and documentation needed to comply with JCAHO, CAP, AABB,
Medicare, Medicaid, and HealthAlliance-Clinton Hospital Laboratory regulations.
Assist in the orientation and instruction of new employees and students in clinical laboratory operations and procedures.
May assist supervisor in preparation for Department and Laboratory wide inspections.
Completes all competencies, proficiency testing, required education / reading and annual paperwork in a timely manner. Participates in appropriate role in disaster, fire drills, fires and other emergency situations.
Participates in annual HIPAA training requirements and maintains confidentiality of all personal health information (PHI).
Communicates in a professional and courteous manner with patients, family and visitors in accordance with the CARES Hospital Service Excellence Standards.
Obtain and process specimens from patients as required using established techniques.
May assist the lab supervisor in the institution of new medical laboratory procedures and techniques.
Maintains work areas in a clean, safe and organized manner.
Assist with maintaining sufficient inventory of material, supplies and equipment for performance of duties. Notifies appropriate person when supply levels fall to reorder levels.
Complies with laboratory policies and procedures and all health and safety requirements.
Performs a variety of related duties as assigned.
Meets established productivity standards.
Facilitates and promotes the sharing of knowledge and content throughout departments.
Takes responsibility for ensuring that all work outcomes satisfy the UMass Memorial Health System True North.
The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serve as a role model for CARES values.
Adheres to change control processes.
Participates in cross training to optimize department resources.
Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.
Demonstrates a friendly, responsive, service-minded attitude to all internal and external customers.
Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.
Adheres to the HealthAlliance-Clinton Hospital Code of Conduct and Behavior Standards and dress code.
Complies with established environment of care/safety policies and procedures and all health and safety requirements.
Maintains and fosters an organized, clean and safe work environment.
Contributes to the development and application of process improvements.
Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the groups achievement of goals and to help foster a positive work environment.
Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to e mails on a regular basis.
Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.
Complies with established departmental policies, procedures and objectives.
Attends variety of meetings, conferences, seminars as required or directed.
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.