Baystate Medical Center
Job ID 84857
Full / Part Time: Full-Time
Location: Greenfield, Massachusetts
Baystate Health, a leading not-for-profit integrated health system, is transforming the delivery of health care to the communities it serves. Baystate Health (BH) is one of New Englands leading and largest integrated healthcare systems, serving more than 800,000 people throughout Western Massachusetts. With about 12,000 employees, a 1,200-member medical staff, and net patient service revenue of more than $2.3 billion, this dynamic and growing system includes an academic medical center, a childrens hospital and three community hospitals. It also includes a large multispecialty group, (Baystate Medical Practices), Baystate Home Health, Baystate Reference Laboratories, and Health New England, a 205,000-member health insurance company.
The mission of Baystate Health is to improve the health of the people in our communities every day, with quality and compassion. For over 130 years, Baystate has been a keystone of Western Massachusetts as it has evolved, grown, and emerged as one of the highest quality and most effective health care providers in the nation. Baystate Health was named a top 15 Health System in the country by Thompson Reuters; and is a PRC National Excellence in Healthcare Award Winner. Most recently US News and World Report ranked Baystate Medical Center and Massachusetts General Hospital as the only two hospitals in Massachusetts to achieve top quality ranking for five common procedures and conditions such as total joint replacement and congestive heart failure.
Baystate Health believes that the advancement of knowledge, through education and research, is essential to its mission of improving the health of the communities it serves. Baystate Medical Center has major programs in postgraduate medical education with residencies in Medicine, Surgery, Anesthesiology, Radiology, Pathology, OB/GYN, Pediatrics, Medicine-Pediatrics, Emergency Medicine, and Psychiatry; along with 22 fellowship programs.
Baystate Health is a forward-thinking organization. With impressive size, scope, and expertise, Baystate Health is the longtime market leader for health care services in western Massachusetts and is financially solid. However, as in most regions of the country, the healthcare landscape in western Massachusetts has shifted as a result of ever-increasing economic pressures and corresponding provider consolidation. Baystate Health is committed to its position as the key provider of tertiary level medical services to the people of Western Massachusetts. At the same time, Baystate Health has embraced a broader mission of promoting better health for the communities it serves and reducing health disparities. Baystate Health is committed to the provision of high value health care and is transforming how it delivers care and educates the next generation of physicians. One example of this is TechSpring, Baystate Healths digital health care laboratory in downtown Springfield. Founded in June 2014, TechSpring works with entrepreneurs on ways that health care technology can fade into the background and take up less time.
In June 2015, Baystate Health established a new partnership with the UMass Medical School to develop a new regional clinical campus in Springfield, known as the University of Massachusetts Medical School Baystate (UMMS-Baystate). UMMS-Baystate is now home to UMMS four-year Population-based Urban and Rural Community Health (PURCH) track, which welcomed its inaugural class of 22 medical students in Autumn 2017. Through this innovative program, the three institutions are partnering to strengthen the pipeline of new primary care physicians for the future in Western Massachusetts. These three institutions have also collaborated to create the Institute for Healthcare Delivery & Population Science, to generate and apply new knowledge to transform health care delivery and population health in support of Baystate Healths strategic goals. The Institute conducts health services research projects in partnership with local, regional, and national stakeholders.
Baystate Franklin Medical Center (BFMC), located in Greenfield, MA, is an 89-bed community hospital that joined Baystate Health in 1986. The hospital boasts a state-of-the-art surgical center and a new endoscopy center that opened in August 2017. BFMC provides high-quality inpatient and outpatient services to communities in Franklin and Hampshire counties, as well as southern Vermont. Specialized programs include wound care and hyperbaric medicine, heart and vascular care, cancer care, family-centered obstetrical care, sports medicine, specialty medical and surgical services, inpatient behavioral medicine, and 24-hour emergency services.
At the direction of Department Director and in collaboration with the Medical Director, the Respiratory Therapy Supervisor is the front - line representative to oversee the daily operations and supervise the Respiratory Care personnel and to ensure that respiratory practitioners have the clinical and human resources necessary to meet the operational needs of the department and Baystate Franklin Medical Center. The Supervisor shall ensure compliance with hospital and departmental policies and procedures and contributes to preparedness for Joint Commission and DPH surveys. Acts as a liaison between respiratory shifts and other disciplines to improve collaboration for quality patient outcomes. Assess and document Respiratory Care staff performance; assist in performance evaluations, assist in improving staff engagement, assists in improving patient/family experience and developing and executing performance improvement initiatives to achieve quality outcomes. Works in conjunction with the manager in order to facilitate effective clinical operations. Assist the manager in coaching and developing the team.
Clinical Practice: Workload Assessment : Assesses departmental workload and availability of staffing levels. Demonstrates knowledge of accepted standards, policies, procedures, staff responsibilities and equipment related to provision of comprehensive respiratory care. The Respiratory Care Supervisor demonstrates a broad range of clinical competency in all required areas of clinical practice, including adult and pediatric care, pulmonary function testing and bronchoscopy assistance. Ensures excellence in patient care through interactions with patients and families, respiratory staff and other members of the health care team. Ensures that quality of care provided by staff meets standards by direct observation and individual instruction.
Leadership: The Respiratory Care Supervisor works within the system in order to accomplish patient, unit, departmental and institutional goals. S/he develops the monthly Respiratory Care staffing schedules. Supervises the daily workflow and personnel. Coordinates weekend call assignments as directed by the Manager. Assigns and/or oversees work assignments. Assists the manager with the employee performance evaluation process. Active member of the Regional Respiratory Therapy management team and ensures information/decisions are implemented, supported and enforced. Develops and implements corrective action plans in conjunction with the manager. Lead performance improvement, staff recognition and engagement in order to achieve and sustain positive outcomes including improved patient experience. Performs other duties as required or assigned.
Collaboration: The Respiratory Care supervisor promotes an environment where open, honest communication allows for equality, shared responsibility, accountability and mutual respect. Ability to develop and maintain constructive interpersonal relationships and promote team collaboration and cooperation during conflict and difficult situations. Participates in leadership meetings as directed. Participates in daily patient care rounds or selects designee. Leads respiratory team meetings. Builds and maintains effective relationships with others across the continuum of care to include system level collaboration in order to advance patient care and improve patient flow. Participates on departmental and hospital committees as requested such as Critical Care, Emergency, and Med Surg Service Line teams. Participates on system level committees and or meetings as required. Provides timely feedback and evaluation to staff through formal and informal forums. Participates as appropriate in the interviewing and hiring process for Respiratory Care team members. Coordinates orientation of new RC team members. Is available to physicians throughout the Hospital to discuss specific patient needs and clinical plans of care. Responsible for working collaboratively with Materials Management to order/obtain supplies needed for providing Respiratory Therapy and Pulmonary Function Testing services.
Management of the Environment: The Respiratory Care supervisor adjusts staffing and resource utilization to meet identified targets. Role models team work and facilitates conflict resolution within and across teams. At the direction of the Manager and Medical Director, develops, updates and implements various policies and procedures related to the practice of respiratory therapy. Plans and executes special projects. Increases visibility of leadership on the night shift.
Professional Development: Keeps abreast of new developments in the field. Participates in conferences, meetings and continuing education courses. Brings information back to help advance the team and secure quality outcomes. Collaborates with Baystate Health leadership in staff competency development.
Time management and organizational skills: ability to meet deadlines; keep projects and communication organized, and demonstrates attention to detail and accuracy in record keeping.
Associates Degree, Bachelor's Preferred
Minimum five years as a practicing RT
Two years supervisory experience
Develops and demonstrates proficiency in Kronos, PeopleSoft, CIS, Centricity Business, Lawson, Outlook, SRS, MUSE and other clinical applications
MA RT License
Ability to multi-task
Sense of humor and ability to have fun
This is a salaried, 40 hour per week position. Typical work week is Monday through Friday with occasional varying hours based on department needs/coverage.
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.