The Materials Service Specialist performs a wide range of materials management duties to include par leveling, restocking and distribution of supplies and equipment, courier services, the processing of incoming and outgoing mail, shipping, receiving and the utilization of the computerized Materials Management (MM) information system for inventory control.
Par levels, restocks & distributes supplies & equipment to patient care areas according to customer needs, departmental schedules, polices & procedures and regulatory agency guidelines.
Responds to phone requests for supplies & equipment according to customer needs, departmental schedules, polices & procedures.
Picks supplies for daily add-on surgical procedures according to customer needs, departmental schedules, polices & procedures.
Sorts & processes all incoming and outgoing mail according to customer needs, departmental policies & procedures and U.S. postal service guidelines.
Performs all duties related to the shipping & receiving of all incoming & outgoing supplies, materials & equipment according to customer needs, departmental policies & procedures, vendor & carrier delivery schedules.
Maintains & distributes all specialty patient use equipment according to customer needs, departmental policies & procedures and regulatory agency guidelines. This includes crash carts, intubation boxes, specialty carts etc.
Provides courier services according to customer needs and departmental policies & procedures.
Operates company vehicles in compliance with departmental policies & procedures, the Registry
of Motor Vehicles and Department of Transportation guidelines.
Utilizes good inventory control practices. Monitors floor stock & stockroom inventory according to departmental policies & procedures, to ensure all items are being rotated and outdated supplies are removed.
Conducts semi-annual inventory counts in an accurate manner, according to departmental policies & procedures.
Confers with nursing personnel to suggest changes in par levels and supply utilization to maintain cost effective & time efficient use of supplies, equipment etc.
Meets established productivity standards.
Facilitates and promotes the sharing of knowledge and content throughout departments.
Takes responsibility for ensuring that all work outcomes satisfy the UMass Memorial Health System True North.
The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serve as a role model for CARES values.
Adheres to change control processes.
Participates in cross training to optimize department resources.
Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.
Demonstrates a friendly, responsive, service-minded attitude to all internal and external customers.
Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.
Adheres to the HealthAlliance-Clinton Hospital Code of Conduct and Behavior Standards and dress code.
Complies with established environment of care/safety policies and procedures and all health and safety requirements.
Maintains and fosters an organized, clean and safe work environment.
Contributes to the development and application of process improvements.
Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the groups achievement of goals and to help foster a positive work environment.
Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to e mails on a regular basis.
Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.
Complies with established departmental policies, procedures and objectives.
Attends variety of meetings, conferences, seminars as required or directed.
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
Requires a comprehensive knowledge of inventory control.
Requires good communication skills.
Requires the ability to use various computer software applications.
Analytical and computational ability.
Ability to read, write and speak clearly in English.
High School diploma or equivalent strongly preferred.
1 year of computerized inventory control, distribution and warehousing experience preferred.
LICENSES, CERTIFICATIONS, ETC. :
Valid Massachusetts drivers license.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies, including age-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.